One of those Days

08:28.07 - Friday 25th April 2008   (Link to This Entry)

On the weekend I went off to Scotland to climb Ben Nevis my router decided to pack in on me. No amount of resetting, prodding, poking or power starvation would fix it - the power LED would glow, flickering slightly, and that was that.

A whole month later I finally get time to sit down and contact Netgear about it. The process is fairly straightforward and we arrange for A NOVO to come and collect the duff unit, with CityLink due to drop a new one in sometime in the week.

Except yesterday, while I was packing up the unit ready for collection, the Cable Modem decided to quit. It's worth mentioning that this is the original Motorola Surfboard modem that can back in the day when Diamond Cable was my provider and NTL was nothing but a distant rumour. I think it had been on for roughly seven years straight.

Calling the 25p/min support number got me straight through to a helpful customer service rep who arranged for a new modem to be delivered in 5-7 days, so for the time being I am completely without internets at home.

Sigh... what next?